Contract Vehicles (Seaport-E)
SeaPort-e Contract
Contract Number: N00178-06-D-5101
SeaPort-e Zones 2, 4, 6, 7
Program Information Point of Contact: Wendy Vickers
e-mail: wendy.vickers@ispro.com
voice: (805) 383-1800 x120
Task Orders:
To date, no task orders have been awarded under this contract.
Team Members:
To date, no team members have been defined under this contract.
Quality Assurance Program:
Our quality control policies also play a key role in the cost
savings that we can pass on to our clients. Our policies target
repeatable processes that are reduced to documented, clear
procedures, helping us to achieve best practice solutions. The goal
of our policies is to consistently produce quality deliverables for
our clients. To achieve this we implement a system of ongoing
improvements that results in documented guides for all levels of
performance. In this way, we focus on the processes by which
functional quality requirements are applied to tasks and in-process
reviews by project managers prior to delivery.
Each month we provide reports to the technical point of contact in
compliance with typical reporting requirements of most tasks. This
comprises the monitoring and adjustment phases of our approach to
quality assurance/control. The monthly report provides a complete
technical status of the task in process, if required, and the cost
and labor hours expended to date.
Our documented quality control policies are designed to maximize
quality without the need for reworking a task. It includes
repeatable processes and associated checklists that assure that all
critical functions are performed for each task. Each time a process
is performed the user follows a checklist to verify completion of
each of the various steps in the process. The person performing the
procedure must be certified to perform the specific procedure. A
description in the defined repeatable process identifies these
qualifications. We use this information to guide our requirements in
continuing education and training, to increase certification and
cross training of personnel across all processes. The focus on
documented standardized processes for our activities ensures that
our successful deliverables are repeated and we can integrate
changes into our processes in a systematic, pre-trained and
uninterrupted mode, producing predictable results. ISPRO is focused
on providing high quality with cost reductions through commitment to
quality control policies.
Customer Satisfaction Point of Contact:
Dennis Vickers
e-mail: dennis.vickers@ispro.com
voice: (805) 383-1800 ext. 101